What locations do you ship to?

We ship throughout all of New Zealand. All orders are sent from our warehouse in Sydney, NSW.

Multiple Parcel Shipments

Due to NZpost shipping requirements, Freestanding enclosures, and other Multi parcel shipments may be shipped over multiple tracking numbers.

How long will my order take to arrive?

Orders are generally shipped the same or next business day. 

Standard delivery times:

Auckland 5-10 business days

Wellington 5-10 business days

Christchurch 5-10 business days

Hamilton 5-10 business days

Tauranga 5 -10 business days

Obviously the delivery time can vary, especially in rural or remote areas.... So please use the above as a guide only.

Following promotions and peak time (spring/summer), in rare cases dispatch may be 2+ days.  If there is to be any extended delay on an order for any reason, you will be contacted via email or phone. 

Which freight company will deliver my parcel, & what if I’m not home?

Catnets uses a range of carriers, utilising different services for different sizes parcels and different locations. Our staff determine the most appropriate service to suit your order.

Every order we send has item TRACKING, so you can track the progress of your delivery. If you have a specific courier requirement simply enter it in the special instructions section of the website checkout.

If you are not likely to be home at the time of delivery, you can request the driver to leave the parcel in a safe place such as at the front door or through the side gate. You can give your “Authority to Leave” in the special instructions section of the website checkout.

How much does shipping cost?

Our online shopping cart will automatically calculate your freight cost based on your order size and your location.

Importantly, the shopping cart will show you the freight cost BEFORE you have committed to the purchase. Our volume ensures we receive excellent shipping rates from most carriers, and we don’t charge any additional handling or processing fees.